our process


At H&D we operate in an Agile Scrum Environment. Our weekly sprints allows us to deliver incremental value as we work towards fulfilling the overall solution.

Through this process we maximise the opportunity for feedback and deliver value faster.

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Traditional Delivery

Playing Cards

High-Risk bet

Huge time investment
Large up-front cost
Often runs very late and over-budget

Fire

Unpredictable Results

Built on Opinions
Set it and forget it

versus

Agile Delivery

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A Smarter Approach

Launch quick and improve
Investment spread out over time
Launch on-time and on-budget

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Optimising Results

Data-Driven Decisions
Month-over-month improvement

 
01
discovery

We refuse to sell you anything until we’re both happy that we understand the best solution for you. Our experts get to know your business inside and out, as well as all the pain points you are currently experiencing with your tech.

A thorough investigation at the discovery stage ensures you are going to be moving ahead with the right technology.

Discovering root cause and solution
 
02
design

We assess our findings, stack them against your goals, budget and wishlist, and design the right recommendation for your digital transformation.

But we don’t do it alone, we spend time with your time to see how they work and learn what they want from something new.

Ensuring you and your team have input in our project will make the biggest impact in what we can deliver for you. And getting things right from the initial implementation ensures you’re set up for long-term success.

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03
delivery

Agile ain’t the word for what we do. Actually it is, but for us it’s not just a buzzword, it’s the foundation of our very existence.

Working in sprints, scrums and stand-ups means that we are always focused on task, and can always keep you in the loop on what is being worked on, by whom, and when you can unwrap it.

Our attitude to agile delivery is simple – we focus on transparency and practicality.

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04
deployment

Then it’s over to you - with our support to ensure everything performs to (or even beyond) your expectations.

We do everything we can to make sure you’re equipped to fully embrace your new digital solution.

deploy

But wait, there's more

optimisation

We don’t just drop a finished product in your lap and walk away - engaging with us means we can continue to enhance your solution, train your people, and optimise your systems.

Our goal is to help you stay on the cutting edge, so we’re always looking for ways to automate wherever possible, and to provide any enhancement that will better serve your customers.

Optimisation

But wait, there's even more

Digital Transformation Maturity Model

Our maturity model is based on over 500 key digital capability metrics. It gives you a clear roadmap for the next logical step in your journey through the age of automation.

Digital transformation maturity model

Platforms

The tools of our trade include

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Could your business stand to gain from a digital strategy session from NZ's leading minds in the field?

We run these sessions with just two specially-selected business every month to get them on track for digital transformation